NCC Fines Airtel, 9mobile For Violation Of Quality Service Regulation

Nigerian Communications Commissions (NCC) has asked the operators Airtel and 9mobile to pay a total fine of N136million.

According to its 2019 first quarter enforcement report, the NCC said the network providers flouted several industry regulations including automatic renewal of data subscription, wrongful disconnection of an interconnect carrier and breaking the do-not-disturb directive.

The Commission said it found Airtel wanting in its Quality of Service regulation by disconnecting an interconnect carrier, Exchange Telecommunications Limited, without getting the necessary approval.

The telecoms regulator said it had thus imposed a total fine of N121m on Airtel.

The telecoms regulator last year had issued a directive to all network providers to desist from carrying out the automatic or unwarranted renewal of data package without their consent and forcefully subscribing consumers to value-added services.